The Team Leaders Development Course (TDC) is designed to equip prospective supervisors with basic leadership and management skills on how to handle operative employees and enable them to work towards achieving organizational goals. The course will provide them with the necessary knowledge, skills and attitude to lead people, coordinate different activities of the team and the necessary resources so that the team accomplishes tasks toward achievement of organizational objectives.
The Managers Development Course (MDC) is meant to equip prospective managers/ heads with the necessary management/ leadership skills so that they can coordinate among different teams and integrate teams’ efforts towards organizational goals in an efficient and effective manner as managers/ heads are responsible to oversee, coordinate and integrate the efforts of different teams.
The Business Management (BMC) is designed to enhance participants skill for efficient implementation of corporate strategies in their divisions context, managing changes, developing respective strategies, policies and procedures of their business unit/ function and to design a system to ensure the achievement of organizational objectives as participants attending this particular session are expected to lead a functional/ business unit that is supposed to generate its own revenue or support different business units to achieve their respective objectives within the corporation.
The Executive Development Course (EDC) is designed to provide participants with concepts of strategic leadership, establishing and maintaining corporate culture and getting the most from employees all over a corporation in an effective and efficient manner. Participants of this training are expected to lead a corporation by synergizing the efforts of different business/ functional units and get the most out of functional integrity.
The decision making & problem solving course enables participants to use effective strategies and tools in order to make the right decisions at the right time. After completing this course, you will be able to apply problem-solving steps and tools; analyse information to clearly describe problems; Identify appropriate solutions; think creatively and be a contributing member of a problem-solving team; select the best approach for making decisions; create plans for implementing, evaluating, and following up decisions; avoid common decision-making mistakes; make correct and timely decisions; use problem-solving model and toolkit; use SWOT Analysis; and make good group decisions.
The Human Capital Management (HCM) course helps participants to gain an understanding of the basic concepts and methods in human capital management and how their application builds an organization’s capacity overall. The training encompasses different HCM functions such as planning, Organizational Development, Human Capital Development, Performance Management, Human Capital Administration issues, Compensation & Benefits Administration, Industrial Relations, etc.
The Strategic Management (SM) course helps participants develop the necessary knowledge & skill in the areas of strategy formulation, execution and evaluation. Major areas such as the general, industry, competitive and internal environment analyses; evaluation and selection of appropriate strategy based on different models; identification key implementation success factors; dimensions of strategy evaluation; etc. are going to be addressed in this program.
This course will enable you to learn the fundamentals of project management and deliver business value through an efficient and effective management of your projects in order to successfully handle and complete them. The program helps to ensure that the participant has enough knowledge and good understanding of the methods used to handle projects effectively. By going through this program, you will demonstrate proficiency in dealing with the complexity involved in a project, and applying the management expertise to get the work done, cost effectively.
Production and operations management is concerned with the design, planning and control of production/ operating systems for the provision of goods and/ or services. This course enables participants gain the required knowledge and understand the nature and characteristics of production/ operating systems in both the manufacturing and service sectors. It helps participants understand how managers design, use, manage and improve systems and processes to create value to their customers effectively and efficiently.
Transformational Leadership course is designed to provide participants with knowledge and a foundation upon which managers and leaders should enhance their skills, analyse their organization and effectively lead the appropriate organizational change within the dynamic global environment which is characterized by continuous change and uncertainties. It also aims to enable participants to determine the most effective forms and styles of leadership approaches and structures to response to situations that lies ahead of them and what is needed to lead efficiently and make the great impact in their organization.
Succession Planning enables any firm retain its employees and position itself in a growing path. Participants of the Succession Planning course will be introduced to the fundamentals of succession planning, identification of high potential talents for their leadership pool, different development interventions of potential successors. They will share the experience and best practice of ET in this regard.
Proper financial management assists any organization to effectively and efficiently utilize its limited resources to achieve its objectives. This Financial management course will introduce participants to the key principles for good financial management, how to manage financial resources more effectively, and how to integrate good financial management systems. Participants will be equipped with the key processes and methods used to keep accounting records, learn and apply how to use financial reports to monitor organizational performance and, to assess the strengths and weaknesses of their financial management system.
It is designed to equip participants with the required knowledge in work methods, policies, and procedures. In order to better understand the makeup of Organizations, workplace processes and techniques of basic work simplifications which is vital to ensure organizational continuity, deal with complexities of organizational systems and increase efficiency by directing capabilities and energy of people towards attaining objectives.
This course is availed to help participants understand what is required in planning maintenance. In order to do so they will be trained on how to put in effect the principles of maintenance planning and scheduling, use and method of recording and analysis of data.
Contemporary office manager work involves supervising, managing people and business operations. The training will help participants stay abreast of current business requirements, sharpen communication and customer service skills in order to create harmonious work.
The course is designed to help participants recognize what law means, understand the difference between management and non-management workers, public and private enterprise workings and what rights and duties and responsibilities each party is entitled. This will help to easily identify laws, governing the relationship between both management and non-management employees with the Company in order to create a peaceful and harmonious work environment to meet set objectives.
This course is designed to meet the needs of participants at various level of responsibility in an organization. Overall, participants will be able to recognize and describe what customer service is, determine which skills to develop in order to identify and understand customer behaviour, handle defensive and irate customers in order to provide excellent customer service.
This course is a comprehensive course that focuses on personal development and equips participants with the knowledge of understanding own and other’s personalities. It further equips participants with the required competencies and skills such as emotional intelligence, group behaviour and team management skills.
In addition to the above courses, tailor-made courses are also given to customers after carrying out a thorough need analysis to meet customers ‘needs.